Healthcare Internship Experience: Nikita Shrinath (CVS Health)

Name/Hometown: Nikita Shrinath / Boston, MA

 What you did and where you were before business school?:

Population Health Coordinator at Atrius Health (i.e. worked in clinical operations and population health for an independent medical group in the Boston area)

 Where your internship was (city before it went virtual)?

CVS Health (Woonsocket, RI)

 What industries you recruited for?

Healthcare (general management and consulting)

 Internship experience summary?

Worked in Network Operations within the Retail Operations Innovation group, worked on a project to design a strategic roadmap to improve the prior authorization process in Retail Pharmacy

 Most important thing you learned this summer?

How much I didn’t know about certain parts of the industry! I learned more about retail pharmacies, the PA process, product development, and claims billing, among many other things, than I ever anticipated.

 What helped you most to prepare for internship?

Management Cases actually helped me a lot during my internship. The exercise of building nice decks and being ready to present at any time was good preparation for my summer experience.

 What was one thing you wish you did to prepare for the internship?

Because I came in without pharmacy experience, background, or knowledge, I wish I had done more personal background research into the area.

 Biggest piece of advice during the recruiting process?

You are in the driver’s seat—make sure you are being proactive and engaging with the companies you are interested in.